Please be courteous and patient with our Reception Team who will help you. They receive a high volume of calls so you may need to keep trying if engaged. econsul is useful for non-urgent matters, see below.
econsult is a facility where you can get help from the surgery online. It is accessed from our main page. It is useful for issues that can wait 24 hours for an answer. It should not to be used for more urgent matters; ring us instead. (0300 111 2300)
Please remember to check that staff have your correct contact number and ensure that you are available for the call. Please note, calls from the GP Surgery will be from a withheld number. Doctors / Nurse Practitioners / Nurses will be unable to repeatedly call if you do not answer. You may need to re-book the appointment if you miss the call.
If you need to be seen in person we will arrange that in a controlled and safe manner. This is to reduce the number of people present in the GP Surgery at the same time.
We all have a responsibility to reduce the risk of spreading Coronavirus. Children should be accompanied by ONE parent, siblings should remain at home. Elderly or vulnerable adults should be accompanied by ONE carer if required.