FAQs

How do I check if I have symptoms of Coronavirus?

I need a note for my employer to cover self-isolation

How do I check if I have symptoms of Coronavirus?

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 You must use the NHS 111 website and MUST NOT come to the GP Surgery or go to the hospital. We ALL must do everything we can to stop the spread of this virus.

What is the advice about STAY AT HOME

I need a note for my employer to cover self-isolation

How do I check if I have symptoms of Coronavirus?

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You should only leave the house for one of four reasons:


Shopping for basic necessities (food and medicine); this must be as infrequent as possible.

One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household.

Any medical need, or to provide care or to help a vulnerable person.

Travelling to and from work, but only where this absolutely cannot be done from home.


When doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.


I need a note for my employer to cover self-isolation

I need a note for my employer to cover self-isolation

I've no symptoms of Coronavirus but need to see a Doctor, how can I do this?

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 This is available directly from the NHS 111 website and there is no need to contact the GP Surgery. We hope you are feeling better soon. 








The practice IS UNABLE to issue Fit notes (Sick notes) for any patients who are unable to work due to Coronavirus or Self Isolation. 

 

I've no symptoms of Coronavirus but need to see a Doctor, how can I do this?

I've no symptoms of Coronavirus but need to see a Doctor, how can I do this?

I've no symptoms of Coronavirus but need to see a Doctor, how can I do this?

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Please contact the GP Surgery in the normal way. 



You MUST NOT come to the GP Surgery.





 You will be given a Telephone appointment with a member of the medical team. 





You may be offered a Video Consultation if this is required. You will need a smartphone to be able to do this. 

I'm already absent from work and need to renew my sick note

I've no symptoms of Coronavirus but need to see a Doctor, how can I do this?

I'm already absent from work and need to renew my sick note

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The doctor will consider your request and call you to discuss. 


If appropriate we will be sending a renewed MED3 ("sick note") via the AirMid app (see useful apps above) or email.


Please use the button below. If contacting us by phone, please ensure you provide staff with your email address. 


Please allow 5 working days.

Am I "Extremely Vulnerable" on Medical grounds?

I've no symptoms of Coronavirus but need to see a Doctor, how can I do this?

I'm already absent from work and need to renew my sick note

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NHS England will be sending letters if you come into this group. 

Click on the Menu at the top for a dedicated page for this important group who we must all protect during this Pandemic.  


People who have received an organ transplant and remain on ongoing immunosuppression medication


People with cancer who are undergoing active chemotherapy or radiotherapy


People with cancers of the blood or bone marrow such as leukaemia who are at any stage of treatment


People with severe chest conditions such as cystic fibrosis or severe asthma (requiring hospital admissions or multiple courses of steroid tablets)


People with severe diseases of body systems, such as severe kidney disease (dialysis)

I need proof that I have a condition that puts me at higher risk (excludes "extremely vulnerable"

I need proof that I have a condition that puts me at higher risk (excludes "extremely vulnerable"

I need proof that I have a condition that puts me at higher risk (excludes "extremely vulnerable"

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We can issue a patient summary of Major Conditions via email using the button below.  

This is our preferred method. 


If contacting us by phone, then please ensure you provide staff with your email address.

 

We are working as fast as we can to handle these requests but you should allow 7 working days. 

Please note if you are in the "Extremely Vulnerable" on Medical Grounds you will be contacted directly by NHS England

You do not need to contact us. 

What can I expect if I do need to be seen in person?

I need proof that I have a condition that puts me at higher risk (excludes "extremely vulnerable"

I need proof that I have a condition that puts me at higher risk (excludes "extremely vulnerable"

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Our doors are locked and access is by pre-arranged appointment only after speaking to a Doctor / Nurse Practitioner / Nurse.


Social Distancing & Hand Hygiene are paramount.

  

Staff will be cleaning the area regularly. 

We are asking that patients who need to be accompanied are accompanied by one person.

I'm worried about my medication running out

I need proof that I have a condition that puts me at higher risk (excludes "extremely vulnerable"

what about Over the Counter (OTC) medication like Paracetamol/Ibuprofen?

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We are unable to supply more than a month's medication.


If everyone is sensible there will be enough medication for everyone. We are restricting issues to a month's supply. 

what about Over the Counter (OTC) medication like Paracetamol/Ibuprofen?

what about Over the Counter (OTC) medication like Paracetamol/Ibuprofen?

what about Over the Counter (OTC) medication like Paracetamol/Ibuprofen?

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 We are unable to give prescriptions for Paracetamol or other over the counter medicines. 

The Pharmacies do not have a secret stash that they can issue. 


We have had a lot of enquiries about Ibuprofen and other NSAIDS like Naproxen. 


There is no convincing evidence that Ibuprofen / Naproxen worsen Coronavirus. 


Click on link below to read more 

I have COPD, do I need a Rescue Pack?

what about Over the Counter (OTC) medication like Paracetamol/Ibuprofen?

I have Asthma, do I need a Rescue Pack?

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 The answer depends on the individual; we will consider each case. 


Please be reassured that if you need a Rescue Pack it will be provided. 


Contact us in the normal way if you have symptoms.

I have Asthma, do I need a Rescue Pack?

what about Over the Counter (OTC) medication like Paracetamol/Ibuprofen?

I have Asthma, do I need a Rescue Pack?

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 Patients with Asthma do not usually require Rescue Packs. Please be reassured that we will provide medication when needed, as we would normally.




Contact us in the normal way if you have symptoms related to Asthma.


More useful information via link below. 


.

I'm pregnant, what will happen to my checks?

What advice is there for me and my child re; Coronavirus?

My child needs their jabs; what should I do?

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The Midwives will be contacting you for your Booking (8-10) week appointment and your 16 week appointment. This will be over the phone.

 

You will then be checked again as normal at 28 weeks / 34 weeks / 36 weeks / 38 weeks and 40 weeks.

 The midwife will advise if this is to be by Telephone or face-to -face.

My child needs their jabs; what should I do?

What advice is there for me and my child re; Coronavirus?

My child needs their jabs; what should I do?

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  We are creating dedicated clinics for this. these will be held in the mornings so that no other patients will be present. 

This is to protect your child, you and the wider community.

Please attend with ONE parent; please leave brothers and sisters at home with a responsible adult.

Note : this advice subject to change

What advice is there for me and my child re; Coronavirus?

What advice is there for me and my child re; Coronavirus?

What advice is there for me and my child re; Coronavirus?

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 Based on available evidence, children do not appear to be at higher risk for COVID-19 than adults. While some children and infants have been sick with COVID-19, adults make up most of the known cases to date.  The same precautions for adults and children are recommended in the UK. 

How do I get my Blood Tests?

I need my smear. Can I still get it?

What advice is there for me and my child re; Coronavirus?

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 We are creating dedicated clinics for this. These will be held at specific times (to be arranged). This is to protect you and the wider community. Please attend with ONE carer if required. Social distancing & hand hygiene guidance to be followed at all times.

 Note : this advice subject to change  

How do I get Blood Results?

I need my smear. Can I still get it?

I need my smear. Can I still get it?

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We will contact you in the normal way should there be any issues with your results.

I need my smear. Can I still get it?

I need my smear. Can I still get it?

I need my smear. Can I still get it?

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We are creating dedicated clinics for this. These will be held at specific times (to be arranged). This is to protect you and the wider community. Please attend ALONE. Social distancing & hand hygiene guidance to be followed at all times.  

 Note : this advice subject to change 

How do I submit samples?

What are ACAS saying about Coronavirus and work?

What are ACAS saying about Coronavirus and work?

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We are working in this. 

What are ACAS saying about Coronavirus and work?

What are ACAS saying about Coronavirus and work?

What are ACAS saying about Coronavirus and work?

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Working patterns have changed rapidly and with the Lockdown in the UK here is some advice from ACAS

I have another question...

What are ACAS saying about Coronavirus and work?

I have another question...

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You can Email Us for routine non-medical questions. 


For medical questions please phone us in the normal way.  

Patient Information on Specific Conditions

General NHS advice on the Covid-19 Pandemic

Pituitary/ adrenal insufficiency (including steroid sick day rules)

Pituitary/ adrenal insufficiency (including steroid sick day rules)

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COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called coronavirus.

Pituitary/ adrenal insufficiency (including steroid sick day rules)

Pituitary/ adrenal insufficiency (including steroid sick day rules)

Pituitary/ adrenal insufficiency (including steroid sick day rules)

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Advice for patients who take replacement steroids (hydrocortisone, prednisolone, dexamethasone or plenadren) for pituitary/adrenal insufficiency.

Underlying lung disease (British Lung Foundation)

Pituitary/ adrenal insufficiency (including steroid sick day rules)

Underlying lung disease (British Lung Foundation)

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We know that people with Lung problems will be worried about the virus; this is understandable. Some useful information below. 

People with Asthma

People with Asthma

Underlying lung disease (British Lung Foundation)

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 If you are worried about breathing problems then please telephone us for an appointment. 

If you are severely short of breath call 999.

People with COPD

People with Asthma

Pregnant women

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If you are worried about breathing problems then please telephone us for an appointment. 

If you are severely short of breath call 999.

Pregnant women

People with Asthma

Pregnant women

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The Midwife will continue to monitor your pregnancy and look after you during this time. 

People with Diabetes

People with Diabetes

People with Diabetes

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Type I Diabetes

People with Diabetes

People with Diabetes

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Type II Diabetes

People with Diabetes

Children / young people T1 Diabetes

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Children / young people T1 Diabetes

People with Heart / Circulatory Disease

Children / young people T1 Diabetes

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People with Heart / Circulatory Disease

People with Heart / Circulatory Disease

People with Heart / Circulatory Disease

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Older People

People with Heart / Circulatory Disease

People with Heart / Circulatory Disease

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Young people with anxiety

Young people with anxiety

Young people with anxiety

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Adults with anxiety

Young people with anxiety

Young people with anxiety

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People with cancer

Young people with anxiety

People with Crohns/Colitis

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People with Crohns/Colitis

People with liver disease and liver transplant

People with Crohns/Colitis

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People with liver disease and liver transplant

People with liver disease and liver transplant

People with liver disease and liver transplant

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People with kidney disease including Dialysis

People with liver disease and liver transplant

People with liver disease and liver transplant

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People with Epilepsy

People with Parkinson’s Disease

People with Parkinson’s Disease

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People with Parkinson’s Disease

People with Parkinson’s Disease

People with Parkinson’s Disease

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People with Multiple Sclerosis

People with Parkinson’s Disease

People with Rheumatoid Arthritis

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People with Rheumatoid Arthritis

People with Rheumatoid Arthritis

People with Rheumatoid Arthritis

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High Risk Drug Monitoring

People with Rheumatoid Arthritis

High Risk Drug Monitoring

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We will continue to monitor people who take drugs that need close monitoring. 

Bereavement Counselling

People with Rheumatoid Arthritis

High Risk Drug Monitoring

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 We are continuing this very important service and our counsellor will contact you and work over the phone whilst the Pandemic measures are in place.